Privacy Policy
Effective date: October 12, 2026
Tru Fit Window Screens (“Tru Fit,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request our services, or communicate with us by phone, email, or text message.
Business information
Business name: Tru Fit Window Screens
Website: https://trufitwindowscreens.com
Email: service@trufitwindowscreens.com
Phone: (479) 333-8270
Business address: 4021 W Walnut St #1100 Rogers, AR 72756
Information we collect
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We may collect the following information when you contact us or use our services:
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Name, phone number, email address, and service address.
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Information about your window screens, requested repairs, project details, and service history.
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Appointment details, customer communications, quotes, invoices, and payment-related records.
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Information you voluntarily provide through our website, request forms, or text messages.
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Basic technical information associated with website visits, where applicable.
How we use your information
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We use your information to:
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Respond to inquiries and provide customer support.
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Prepare quotes and coordinate window screen repair, re-screening, removal, and reinstallation services.
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Schedule appointments and send appointment confirmations, reminders, arrival updates, and service notifications.
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Communicate about estimates, invoices, payments, and completed work.
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Maintain business records, improve our services, and protect against fraud or misuse.
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Send promotional messages only where permitted and where we have obtained any consent required by law.
Text messages and mobile information
If you provide your phone number and consent to receive text messages, Tru Fit Window Screens may send you messages concerning your service requests, estimates, appointments, scheduling, job updates, invoices, customer support, and other communications consistent with your consent.
Message frequency varies depending on your interactions and service needs. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information listed above. Opting out of text messages does not prevent us from communicating with you through other appropriate channels regarding an existing service request, subject to applicable law.
Providing consent to receive text messages is not a condition of purchasing our services.
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. We do not sell your mobile phone number or SMS consent information. Text messaging consent and opt-in records will not be shared with third parties for their marketing purposes.
How we share information
We may share information when reasonably necessary to operate our business, including with:
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Service providers that help us manage scheduling, customer communications, invoicing, payment processing, website operations, and business records.
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Contractors or service partners who need relevant information to perform or coordinate work you have requested.
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Government authorities or other parties when required by law or necessary to protect our legal rights, customers, or business.
These disclosures are limited to legitimate business, operational, or legal purposes. Service providers may process information on our behalf to provide their services.
We do not sell customer personal information.
How we protect information
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure. Access to customer information is limited to people and service providers who need it for legitimate business purposes.
No method of electronic storage or transmission can be guaranteed to be completely secure
Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, meet legal obligations, and enforce our agreements. When information is no longer needed, we may delete it or securely dispose of it, subject to applicable retention requirements.
Your choices and rights
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate recordkeeping requirements.
You may opt out of text messages by replying STOP. You may also contact us to update your contact information or ask questions about our privacy practices.
Third-party websites and services
Our website or communications may link to third-party websites or services. Those third parties maintain their own privacy policies, and we are not responsible for their independent privacy practices.
Children's privacy
Our services are intended for adults arranging residential or other property services. We do not knowingly collect personal information directly from children under 13 through our website.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact us
For questions about this Privacy Policy or to exercise applicable privacy rights, contact:
Tru Fit Window Screens
Email: service@trufitwindowscreens.com
Phone: (479) 333-8270
Address: 4021 W Walnut St #1100 Rogers, AR 72756